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Fran addressing crowd during coaching session

Practical programs that restore, 
protect & build employee TRUST.
Improve teamwork. Reduce staff turnover.
Attract great talent.


Leadership Coaching

Better support your teams through the changes ahead.

Click for info

Publications Fran has been featured in

As seen in

Why is Culture now the #1 Priority?

For the first time in decades, the pandemic has led to a fundamental shift in the way employees view their relationship with work. This has impacted health, disability and community services more than any other sectors.


Employees will move to where they can find purpose and respect. To successfully navigate this shift, leaders must be able to listen with empathy to diverse views and make it safe for people to express those views.


In the new operating environment, a strong, positive workplace culture has become the key competitive differentiator and the only way to hang onto great staff. An active commitment to culture is the only way to move forward.

In The News

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"Fran understands the realities of the non-profit sector and the frontline employee experience. She ‘gets’ it and speaks our language." - Edward Birt, The Disability Trust

What's it like working with Fran?

Hear from Mark Kulinski, Chief Executive, Community Living Australia

and Chair, National NDS Workforce Committee.

The 5 Step Process

5 step process diagram

Our programs are based on a proven 5 step process.

It all begins with listening to your people. We conduct a deep dive analysis of your current culture to understand the key issues and patterns of thinking driving daily behaviours.


We then guide your team through the practical steps to develop a Culture Action Plan that is realistic, measurable and achievable.  

Our approach is sensitive, collaborative and fully customised to suit your situation. We can support you all the way, or some of the way, depending on your needs.

“Authentic and knowledgeable. Fran understands the external policy and social landscape and has a natural ability to connect,  motivate and inspire.“- Simone Power, Cerebral Palsy Support Network


The Culture

  • Understand your key culture issues

  • Get to the heart of the employee experience

  • Includes Culture Assessment Report

The Bringing the Brand Alive Program

  • Engage your people in a culture building methodology

  • Understand actual cultural patterns in your workplace

  • Craft a compelling Employee Value Proposition

  • Collaborate to create a practical Culture Action Plan

The Culture Masterclass

  • Train your people in the methodology

  • Learn ways to address future culture issues

  • Embed culture building practices


With great case studies and interviews, Fran’s first book, How to Thrive Under the NDIS, covers the sustainability challenge of the new  funding model.


Her second book, Workplace Culture and the NDIS, outlines a marketer’s approach to organisational change. Her 5 step process builds an authentic, living brand and a high performance, values based culture.

Available now


The companion Workbook (PDF only) includes practical exercises, templates and videos to help you apply Fran’s methodology.

Available now

Workplace Culture & The NDIS book


Interactive Workbook
How to Thrive Under the NDIS Book

“Insightful and practical. 'Workplace Culture & the NDIS' is an important book. It adds considerable value to the reader allowing them to use this resource at the coal face of day-to-day organisational development.”

- Prof. David J Gilchrist

Fran has worked with


Former CEO,

Westhaven Ltd

“Fran is an insightful and passionate advocate for the work that NGOs do that makes so many disadvantaged people’s lives better.”

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